The rules we buy by

Terms and conditions

Effective 12 September 2026. Last reviewed 12 September 2026.

How our offers work, what you promise us when you sell, what the law requires of both of us, and where we stand if something goes wrong.

1. Who these terms apply to

These terms apply to anyone who uses this website or who offers to sell an item to We Buy Salvage, whether privately or on behalf of a business. Insurers, brokers and businesses that have a signed agreement with us are governed by that agreement where it differs from these terms.

Trading name: We Buy Salvage
Registered name: We Buy Salvage (Pty) Ltd
Registration number: 2026/498337/07
Where we operate: Gauteng, South Africa. Our physical address is available on request from the Information Officer.
Telephone: 087 822 2626
WhatsApp: 069 203 5435
Email: offers@webuysalvagesa.co.za
Website: www.webuysalvagesa.co.za

2. Offers

An offer we make from a photograph or description is an indication of what we will pay if the item, on collection, matches what you showed and told us.
An offer is open for 7 days from the day we send it, unless we say otherwise.
If the item on collection differs from the photograph or description, or has been damaged further, or parts are missing, we may revise the offer or decline to buy. You are free to refuse a revised offer, in which case we leave the item with you and nobody owes anybody anything.
We are not obliged to make an offer on any item, and you are not obliged to accept one.
Our offers are for the item itself. We do not charge, and will not deduct, any fee for the offer, the inspection or the collection.

3. What you promise us when you sell

By accepting an offer you confirm that:

you are at least 18 years old;
you own the item, or you have the owner's authority to sell it (for example, an insurer's instruction on a settled claim);
the item is not stolen, is not subject to a credit agreement, hire purchase, lease or lien, and nobody else has a claim to it;
where the item was the subject of an insurance claim, the claim has been settled and the insurer has released the item, or the insurer has instructed us directly;
the information and photographs you gave us are accurate.

If any of this turns out to be untrue, you must repay what we paid you and cover any loss we suffer, and we may hand the matter to the police.

4. Identification and the law

The Second-Hand Goods Act 6 of 2009 requires a dealer in second-hand goods to record the full name, identity number and address of every person it buys from and to verify it against an identity document, to keep a register of everything it acquires, and to make that register available to the South African Police Service. It also requires goods to be held for a period after acquisition before they are resold or dismantled. We comply with it.

For that reason, once you accept an offer you must send us a copy of your South African identity document, passport or driver's licence before we book the collection, and produce the original on the day. We do not book, collect or pay without it. If you are selling on behalf of a business, we will also need a letter of authority on the business's letterhead. We will refuse any purchase where we have reason to believe the goods are stolen, and we will report it.

5. Collection

Collection is free within Gauteng. Outside Gauteng, email us before you send a list and we will tell you whether we can collect and on what terms.
We agree a collection day with you. Please make sure someone over 18 with the identity document is present.
Our team loads the item. Please give us safe access and tell us in advance about stairs, narrow passages, security gates or anything else that affects loading.
Fixed installations must be disconnected before we arrive. We do not disconnect gas stoves, geysers, solar panels, inverters or batteries from a building's supply, and we do not do electrical, plumbing or gas work. Have a qualified person disconnect and make safe anything that is hard-wired or plumbed in. We will not collect an item that is still connected.
Once we have paid you and loaded the item, ownership and risk pass to us.

6. Payment

We pay on collection, by instant electronic transfer to a South African bank account in the seller's name. The payment is made while we load, and you will see it before we leave.
We do not pay cash, under any circumstances. Our drivers never carry cash, so please do not ask them. This protects our team on the road and gives both of us a bank record of every payment.
If you do not have a bank account in your own name, tell us before we come out so that we can agree an alternative that still leaves a bank record, such as payment to a family member's account with your written instruction.
Once we have paid and loaded, the sale is final. We do not return items or reverse payment because a seller has changed their mind.
If you change your mind before we collect, just tell us. There is no charge for cancelling before collection.

7. Data on devices

If you sell us a laptop, computer, phone, tablet, smart TV or any other device that can hold data, you are responsible for removing your personal data, signing out of accounts and removing activation locks before we collect. We do not inspect data on devices and we are not responsible for any data left on them. If you are a business disposing of equipment that holds company or client data, tell us before collection and we will agree the handling in writing.

8. Insurers, brokers and businesses

Where we collect salvage on an insurer's instruction, we act on that instruction, we photograph and record what we collect, and we report back to the insurer. The insured's dealings with the insurer, including the settlement of the claim, are between the insured and the insurer. Where a business sells us equipment in quantity, our offer is for the lot as listed and inspected, and the business warrants that it is entitled to dispose of the equipment.

9. Liability

We take reasonable care when we collect. If our team damages your property during a collection, tell us on the day and we will put it right. Beyond that, and to the extent the law allows, we are not liable for any indirect or consequential loss arising from an offer, a collection or the use of this website. Nothing in these terms limits any right you have under the Consumer Protection Act 68 of 2008 that cannot lawfully be limited, or excludes liability for our gross negligence or wilful misconduct.

10. This website

The content of this website is general information about what we do. It is not an offer to buy any particular item; offers are made individually, as set out above.
We try to keep the website accurate and up to date but we do not guarantee that it is free of errors.
The We Buy Salvage name, logo, truck artwork, text and layout are our property and may not be copied or used without our written permission.
Links to WhatsApp open a service provided by Meta Platforms, which is governed by its own terms.
This website does not use cookies or tracking. See our cookie policy.

11. Law and disputes

These terms are governed by the law of the Republic of South Africa. If you have a complaint, contact us first and we will try to sort it out. If we cannot, either of us may refer the matter to the courts of South Africa, and nothing here prevents you from approaching the National Consumer Commission or any other body the law gives you access to.

12. Contact

WhatsApp 069 203 5435, phone 087 822 2626, or email offers@webuysalvagesa.co.za.